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Cultural influences on B2B service quality-satisfaction-loyalty 客户的文化背景如何影响其对B2B (企业对企业) 服务素质的满意度和忠诚度
  • 2019-03-12
  • Service Industries Journal, Vol.39, pp.229-249
  • Routledge
시험인증 서비스의 고객만족 품질 향상 방법 연구
  • 전현종
  • 2012-02
  • The Graduate School, Ajou University
Determinants of Customer Engagement in Social Networking Sites
  • NURMAMAT KYZY AIZHAMAL
  • 2016-08
  • The Graduate School, Ajou University
An exploration of initial purchase price dispersion and service-subscription durationoa mark
  • 2019-05-01
  • Sustainability (Switzerland), Vol.11
  • MDPI
Manufacturer adoption of a unilateral pricing policy in a multi-channel setting to combat customer showrooming
  • 2020-03-01
  • Journal of Business Research, Vol.110, pp.104-118
  • Elsevier Inc.
Understanding and Managing customer Expectations of Service Quality and Service Delivery: An Empirical Analysis from Airline Industry Perspective
  • Rahman, Arifur
  • 2008-12
  • Graduate School of International Studies Ajou University
The impact of perceived CSR initiatives on customer loyalty: a study based on the banking sector of Bangladesh.
  • MAKSUD AL KALAM
  • 2020-02
  • Graduate School of International Studies Ajou University
The Effect of Postpaid & Prepaid Electricity Billing System on Customer Satisfaction. A Case Study of Cities of Gisenyi in Rwanda and Goma in DRCongo
  • BAKOLE CHRISTIAN MUKULU
  • 2020-02
  • Graduate School of International Studies Ajou University
고객만족 측정에 있어서의 긍정적 오류
  • 김원구
  • 2007-02
  • The Graduate School, Ajou University
Distributionally Robust Multiperiod Inventory Model for Omnichannel Retailing Considering Buy-Online, Pickup-in-Store and Out-of-Stock, Home-Delivery Services
  • 2024-01-01
  • IEEE Transactions on Engineering Management, Vol.71, pp.2606-2622
  • Institute of Electrical and Electronics Engineers Inc.
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