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Impact of SNS Behavior on Social Commerce Purchase Intention: Focusing on the Mediating Effect of Social Capital
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Publication Year
2022-01-01
Publisher
Taru Publications
Citation
International Journal of Software Innovation, Vol.10
Keyword
Active and Passive Social Network Site (SNS) BehaviorOnline Bonding and Bridging Social CapitalSocial Commerce Purchase Intention
All Science Classification Codes (ASJC)
SoftwareComputer Science ApplicationsComputer Networks and CommunicationsComputer Graphics and Computer-Aided DesignArtificial Intelligence
Abstract
Social commerce, a subset of eCommerce that usually occurs on social media platforms, is currently revolutionizing eCommerce. Activities undertaken on SNS such as posting, commenting, liking, sharing, and reading on SNS have been described by literature to lead to sharing and giving social commerce-related information. But no study has focused on whether these SNS activities may influence purchase intention. As such, this paper sought to assess the influence of two main forms of SNS behavior (active and passive SNS behavior) on social commerce purchase intention as well as examine the mediating effect of online bridging and bonding social capital. The results further revealed that active SNS behavior has a positive influence while passive SNS behavior has a negative influence on purchase intention under social commerce. The results and contribution of this study regarding theory, practice, and future research are further discussed.
Language
eng
URI
https://dspace.ajou.ac.kr/dev/handle/2018.oak/33274
DOI
https://doi.org/10.4018/ijsi.309959
Fulltext

Type
Article
Funding
This work was supported by the Ajou University research fund.
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Kang, Ju Young Image
Kang, Ju Young강주영
Department of Business Intelligence
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