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Gamification effects on users' motivation to contribute knowledge in a Portuguese Q&A community
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Publication Year
2021-01-01
Publisher
Emerald Group Holdings Ltd.
Citation
Aslib Journal of Information Management, Vol.73, pp.578-599
Keyword
GamificationKnowledge contributionMotivationQ&A communitySelf-determination theoryStack exchange
Mesh Keyword
Design/methodology/approachExtrinsic motivationGoal settingKnowledge contributionsPartial least square (PLS)Research modelsStack overflowStructural equation modeling
All Science Classification Codes (ASJC)
Information SystemsLibrary and Information Sciences
Abstract
Purpose: This research investigates the detailed mechanisms of how gamification affordances influence intrinsic and internalized extrinsic motivation and ultimately improve the quality and quantity of knowledge contribution. Design/methodology/approach: Survey responses from 154 users of Stack Overflow in Portuguese were analyzed by the partial least squares–structural equation modeling approach to validate the research model. Findings: Challenge and goal setting influence individuals to reach the flow state, which increases the quantity of knowledge contribution. Rewards enhance the quality of knowledge contribution through perceived self-worth. Social comparison increases perceived reputation, but its impact does not ultimately lead to knowledge contribution. Originality/value: The current study differentiated types of motivation and dimensions of knowledge contribution when exploring the effects of gamification affordances. This perspective was proven helpful to understand the various gamification affordances' influence on knowledge contribution.
Language
eng
URI
https://dspace.ajou.ac.kr/dev/handle/2018.oak/32129
DOI
https://doi.org/10.1108/ajim-10-2020-0340
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Article
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Kang, Minhyung강민형
Department of Business Intelligence
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