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Factors affecting the intention to adopt e-government services in Malawi and the role played by donors
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Publication Year
2020-09-01
Publisher
SAGE Publications Ltd
Citation
Information Development, Vol.36, pp.369-389
Keyword
donor supporte-governmentenvironmental surroundingsintention to adoptMalawi
All Science Classification Codes (ASJC)
Library and Information Sciences
Abstract
Despite many papers written on the adoption of e-government services in developing countries, authors have not approached their articles empirically. For those that have, obvious constructs critical to the development of e-government in developing countries were overlooked. This paper extends the technology-organization-environment (TOE) framework with a decomposed theory of planned behavior (TPB) and the technological acceptance model (TAM); it is guided by stimulus-organism-response (SOR) in its attempt to develop a successful model that can be used to study factors affecting the adoption of e-government services in Malawi, while taking into account missed constructs. Donor support was hypothesized to moderate the effect of e-government funding on perceived behavior control. Data were collected from 259 Malawian public servants, and structural equation modeling was used to evaluate factors affecting e-government services adoption. The study reveals that there is a need for the Malawian government to fund e-government projects to reduce over-reliance on donors.
Language
eng
URI
https://dspace.ajou.ac.kr/dev/handle/2018.oak/30784
DOI
https://doi.org/10.1177/0266666919855427
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Type
Article
Funding
This work was supported by the Ajou University research fund.
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Kang, Ju Young강주영
Department of Business Intelligence
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