Although many studies have been carried out on e-government adoption and/or intention to adopt, the focal point being on developing countries, Malawi’s e-government assessment, just like many African countries, has not really been done empirically. In addition, most of the studies missed out the obvious by ignoring some of the basic antecedents, that without them, the implementation of e-government would have been hard or impossible.
To deal with these missing elements, this study focuses on the intention to adopt e-government services by public servants in Malawi, with the aim of examining the factors that affect e-government services adoption. Based on four theories; TOE Framework, Theory of Reasoned Action (TRA), Theory of Planned Behavior (TPB) and the Technology Acceptance Model (TAM), the study examines the intention to adopt e-government services both from the individual level and organizational level views. In addition, four categories of antecedents to the determinants of intention to adopt were identified; Technological Context, Organizational Context, Environmental Context and Human Expectancy Factors.
One of the most influential antecedent to determinants of e-government services, is Donor Support and this is one of the item that has been identified as the missing element in most studies.
To carry out this research, data was collected from 259 Malawian public servants using questionnaires. The Structural Equation Modelling was used to test the data that was collected. The results reveal that most of the antecedents to the determinants of the intention to adopt, significantly influenced the intention to adopt e-government services. In addition, the moderating effect of Donor Support on the relationship between E-Government Funding and Perceived Behavioral Control was significant in that as Donor Support increases, the weaker the effect of E-Government Funding on Perceived Behavioral Control.
